自2005年以来,Kycon对客户服务的承诺一直使他们成为电子连接器行业Bishop and Associates客户调查中的排名首位。在最近的一次调查中,Kycon在内部销售支持,问题处理方面排名第一,周转时间和产品质量。
连接器行业咨询公司Bishop and Associates每年进行一次调查,评估各类客户满意度的总体水平。包括:产品质量,交付可靠性,销售支持,客户服务功能,技术支持和网站可用性。
Kycon,Inc。于1988年开始运营,其目标是提供具有最高质量和业内最佳交付记录的经济高效的互连解决方案。该公司总部位于加利福尼亚州摩根山,在北美,欧洲和亚洲设有销售代表和分销商。 Kycon令人印象深刻的销售额同比增长反映了公司稳步增长的产品线,定制设计能力和客户服务导向。
Kycon最初于1988年开始提供D-sub连接器。多年来,Kycon的产品线已扩展到包括模块化插孔,迷你DIN,音频插孔,DC电源连接器,USB,IEEE 1394,HDMI™和光学音频,以及定制电缆组件。Kycon致力于在提供的每个产品系列中提供最广泛的连接器。 Kycon一直是在现有生产线中引入新技术的领导者。Kycon已经并将继续为可以使用我们产品的各种应用引入技术。早在竞争对手之前,Kycon就已经推出了铁氧体滤波器,PC99,通孔元件上的高温塑料和HDMI™插入模制触点。
Kycon's commitment to customer service has continually awarded them one of the top two positions in the Bishop and Associates Customer Survey of the Electronic Connector Industry since 2005. In the most recent survey, Kycon held the #1 position for Inside Sales Support, Problem Handling, Turnaround Time, and Product Quality.
Bishop and Associates, a connector industry consulting firm, annually conducts the survey that evaluates the general level of customer satisfaction in various categories. Including: product quality, delivery reliability, sales support, customer service function, technical support and website usability.
Kycon, Inc. began operations in 1988 with the goal of supplying cost effective interconnect solutions of the highest quality and with the best delivery record in the industry. The company operates from its headquarters in Morgan Hill, California, with sales representatives and distributors throughout North America, Europe and Asia. Kycon’s impressive year-to-year increase in sales reflects the company’s steadily growing product line, custom design capability, and customer service orientation.
Kycon initially started providing D-sub connectors in 1988. Throughout the years our product lines have expanded to include Modular Jacks, Mini-Dins, Audio Jacks, DC Power Connectors, USB, IEEE 1394, HDMI™ and Optical Audio, as well as custom cable assemblies. We dedicate ourselves to providing the widest range of connectors within each product line we supply. Kycon has always been a leader in introducing newer technologies within existing lines. We have and will continue to introduce technologies for a variety of applications in which our products can be used. Ferrite filters, PC99, high temperature plastic on through hole components and insert molded contacts for HDMI™ were all introduced by Kycon long before our competitors.
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